Customer Services Training Course

Customer Services Training Course


Next available course date:

Via Interactive On Line Learning

A one day customer services training course which combines the basic skills required to deal with customers over the telephone and on a face to face basis. Ideal for anyone new to customer services or for those looking to add some new skills to their sales 'tool kit'.


Customer Reviews

4 Item(s)

per page

Good Overview

Review by Laura Whitfield, Customer Service Advisor

on 15/09/2011
A useful overview of a cold call scenario.


Review by Chris Waring, Technical Sales Engineer, Acsojoucomatic Numatic

on 05/07/2007
Opened up a whole side of sales I didn't realise was there, enjoyable.

Very Enjoyable

Review by Linda Callaghan, Customer Service Advisor, Acsojoucomatic Numatic

on 05/07/2007
The course was well presented and all topics were explained simply and clearly. Although having little knowledge initially and also being quite apprehensive I found the course to be very enjoyable.

Informal and relaxed

Review by Paula Yolip, Customer Service Advisor, Acsojoucomatic Numatic

on 05/07/2007
Nerve racking at first but the course was informal and relaxed.

4 Item(s)

per page

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