Customer Reviews
Excellent
Review by Kevin O'Hagan, Case Worker
on 29/03/2012Excellent, insightful exploration of the topic.
Opened my Eyes
Review by Neil Sorrie, CaseWorker
on 29/03/2012Opened my eyes to the process of good negotiation.
Most Productive Training I have done in ages.
Review by George Holmes, Consumer Focus
on 29/03/2012Most productive training I have done in ages. Found this very useful.
Very Informative
Review by Ryan Rimkus, Caseworker
on 29/03/2012Course was very informative. I now see negotiation as a process and not a potential argument.
Took the Fear Factor away
Review by Gail Walker Policy Manager, Consumer Focus Scotland
on 29/03/2012Reassurred me that it's not about personalities but about process. Took the fear/inadequacy factor out of negotiation for me.
Lots of Participation.
Review by Alison Clunie, Caseworker
on 29/03/2012Very engaging course as required lots of participation.
Enjoyed the course more than I expected
Review by Sheryl Kennedy, Caseworker
on 29/03/2012Enjoyed the course much more than I expected - gained some good negotiation skills.
Enjoyed the Course
Review by Sue Rawcliffe, Consumer Focus Scotland
on 29/03/2012Enjoyed the Course - especially the mock sessions.
Excellent
Review by Joanne Milligan, Public Affairs Manager
on 18/03/2012The course was very well structured and provided depth and breath as required. Paul's delivery of the course was excellent with his experience, knowledge and insight into this area evident and instructive.
Very Comprehensive
Review by Andrew Willshear, Consumer Focus
on 18/03/2012Paul's explanation and application of the theory into an area related to your day to day job and an area which you know nothing about to thoroughly best application of the theory.