A two day practical introduction to management training course designed for team leaders through to middle managers. The content has been tailored to develop the management potential of both new and semi-experienced managers by demonstrating how best to achieve optimal results through the efforts of your team.
What you will learn
At the conclusion of the course each delegate will be able to appreciate:-
The importance of Planning
A structured approach to decision making
How to maximise the use of time in the workplace
How to resolve conflict and grievance situations
The elements required to build an effective, motivated team
The best way to implement change
Effective communication
The importance of staff development and appraisal systems
The use of Key Performance Indicators in a work environment
Course Content
The Effective Management Training Course covers the following topics:-
Managing the transition from team member to team leader
The Management Planning process
The Task Execution Cycle- PDCA
How to make objective decisions
Time Management & Delegation
Managing conflict & problem employees
Discipline & Procedures
Gaining acceptance of change
The 'listening' manager
Management by Objectives
Management by Wandering Around (MBWA)
Effective Communication
Team Building
The importance of Key Performance Indicators (KPIs)
Staff appraisal
Interviewing technique
Elements of the course content require the delegates to participate in interactive role play.
Courses are limited to a maximum of twelve delegates. Course costs covers the two training sessions, a comprehensive set of course notes, lunch and refreshments.
This is a non-residential training course. This course can be delivered in-house if required. For further information contact Aster Training on 01296 720281 for a Free Consultation to discuss your training requirements.
Costs are exclusive of VAT which is chargeable at the current rate.
Prices are correct at the time of publishing, but may be varied in line with market conditions from time to time.
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